All products purchased from Friscone are not eligible for return. Products that are returnable, can only be returned within 7 days only.
We will process the return only if it is confirmed that
- The product was not damaged while in your possession;
- The product is not different from what was shipped to you;
- The product is returned unused (with brand’s/manufacturer’s box, MRP tag intact, user manual, warranty card and all the accessories therein).
In case of a non-returnable product, you can contact us within 3 days from the delivery of the product, if the product is in defective or damaged condition.
We will initiate the refund to your source account or chosen method of refund within 7 days of pickup of the return product from your address.
You can cancel an order until it has not been shipped by Us. Any amount paid will be refunded into the source account within 7-10 days from the time of order cancellation.